Products and Technology

IP Telephony

The convergence of the telephone and the web is opening up a whole new market for Internet Telephony. Businesses must aggressively improve customer service to maintain profits. Customers need personalized service throughout the day and access to such services via telephone or the web.

aveComm telephony facilitates enterprises easy integration of telephone service on the web and web service by telephone. aveComm telephony produces the following benefits:

• Enhance communication and boosts sales
• Arrange phone-to-PC conferences quickly and efficiently
• Provide customers with value-added conferencing services
• Improve customer services and order tracking
• Gain valuable feedback on billing and account status
• Form closely knit conference discussion groups
• Minimize overseas phone charges

aveComm telephony offers a wide range of exciting new services designed to increase sales, cut costs and improve customer services. With aveComm Internet telephony, the concept of virtual office is made a reality. Besides boosting business sales and marketing, calls can be transferred to personnel in any office, irrespective of location.